Purchasing help

Online payment options
We accept all major credit cards and we charge in Euros. We use a SSL certificate to protect your customer information, but we do not store any of your financial data. Transactions are handled via our partner Paymill, with 3-D Secure payment where supported.

VAT & VAT refunds.
We do not charge VAT for non-EU customers. If you are an EU customer with a valid VAT number, you can ask for a refund.

Offline payment options
You can pay by wire transfer or cheque (France only). Order is processed upon payment reception. Note that there is a service charge for offline payments.

Returns & refunds
Due to the digital nature of the fonts, we cannot offer refunds after the purchase is made and the fonts are made available in your account section.
For physical items, we accept returns for unopened items only.

Upgrading licenses and completing families
Simply log in to your account and choose "Upgrade".
Any license:
You can upgrade form a single style to a complete family. Only the remaining cost will be charged.
You can upgrade the number of users for any past purchase. Only the remaining cost will be charged.
You can upgrade webfonts at any time from a yearly plan to a permanent plan.
You can upgrade webfonts at any time to a bigger pageviews/month plan.
Downgrading is not possible.